Transmission

Transmission trouble, diagnosed before anything comes apart

New and used transmissions, handled by ASE-certified master technicians with over 30 years in the trade, at 1706 W Broadway Ave in Moses Lake.

Call (509) 765-7863Free estimate

Slipping, harsh shifts and a light that will not go out

A transmission rarely fails all at once. It slips between gears and the engine revs without the vehicle keeping up. It shifts late, or drops into the next gear hard enough to feel in the seat. It leaves a spot of fluid where it was parked, or it will not engage at all when you move the lever to drive. Often a warning light is the first thing you see.

Total Auto Care puts it plainly on its own about page: transmission and engine repair work can be complicated, so the people doing it should be certified and have the years behind them. In this shop that means ASE-certified master technicians who keep up with ongoing training, working for an owner with more than 30 years of auto industry experience.

Repair, new unit or used unit: the answer comes after the diagnosis

The shop works on new and used transmissions, so the first job is finding out what is actually wrong. Diagnosis runs on the latest diagnostic equipment, and only then do you hear whether the fix is a repair, a new transmission or a used one. Call (509) 765-7863 for a same-day free estimate before anything gets pulled out of the vehicle.

The work is not limited to late-model daily drivers. Ben Justesen, who brings in both his fleet and his personal vehicles, wrote in his Google review that the shop helped with the transmission on his 1950 Ford Coupe, and that he never has to worry about something else happening after they fix it.

Transmission and engine work sit under one roof here, in the 20,000 square foot former OK Tire building. When the diagnosis points at the engine side instead, the same technicians carry on from there.

The handback: 12 months, 12,000 miles and a way to spread the bill

Every repair leaves with a full parts and labor warranty for 12 months, plus a 12,000-mile nationwide warranty, which matters most when a long drive takes you well away from Moses Lake. Jo Ann Paasch, in her review, singled out the warranty and the care the team puts into the work.

A transmission can be the largest bill a vehicle ever sees, and the shop has planned for that. Financing runs through Car Care One with Synchrony, which offers six months same as cash on approved credit, along with EasyPay Finance, Snap! Finance and West Creek Financing. While your vehicle is in the bay, the shuttle service and text updates keep you from sitting by the phone.

Automatic transmission on a transmission jack under a raised pickup

Automatic transmission on a transmission jack under a raised pickup

Eric & his team really care about the work they do. They also are great with customer service & offer a 12 month or 12000 miles warranty. Jo Ann Paasch, Google review.

Moses Lake WAASE

What a transmission tells you before it quits

If you recognize one of these, an early look is cheaper than a tow. Read the customer reviews to see how the shop treats a stranded driver, or check the financing options before the estimate.

  1. It slips

    The engine revs and the vehicle does not keep up, or a gear drops out under load.

  2. It shifts late or hard

    The next gear arrives after a pause, or lands with a thump you feel in the seat.

  3. Fluid under the vehicle

    A spot that shows up in the same place on the pavement after it has been parked.

  4. It will not engage

    You pull it into drive or reverse and nothing happens, or a warning light comes on first.

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